An Alaskan serial adventure in IT... acs-gci-merger ai-assistant alaska buffering bureaucracy coffee corporate-life dropped-packets fancy heart helpdesk inservice juneau remote-work robot rtfm shoes technology telephone-hill toxic-optimism wifi episode001 – Palin Picks the Right Shoes In which our nearly middle-aged IT hero, Palin Warwick, isn't worried about wearing goretex shoes, since it hardly rains in Juneau anymore... episode002 – Entering GACIS HQ In which the oldest residence in Juneau becomes enshrined in a giant snowglobe... episode003 – Priority Rerouting Complete In which Jen reminds Palin it’s often better to beg forgiveness than seek permission... episode004 – RTFM In which Palin consults his old friend: The Manual... episode005 – Dropped Packets In which Marty from Quality Assurance didn't have time to check the wifi...